Returns & Exchanges
At Salts Mill Shop, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your items, you may return them within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Contact our customer service team via email with your order number and the reason for your return to receive a Return Authorization number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized carrier location or your local post office.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing